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It's true of email and a lot of other things. Unfortunately, we don't always recognize that need for individual responsibility and that too often leads to cumbersome, inefficient and wholly unnecessary policies designed to save members of our teams from themselves!
Posted by: Jason Wilton | July 17, 2009 at 08:07 PM
Aloha Jason, thank you for visiting, and commenting for me.
You are spot on: These kinds of situations do highlight that need for individual responsibility. Our Hawaiian value for it is Kuleana and I have always liked that our Kūpuna [elders] insist on defining it as "one's personal sense of responsibility" inferring that we have to have a self-awareness and sense of self kick in to claim it.
With teams, I often think of that chain analogy, and that it can only be as strong as the weakest link.
Posted by: Rosa Say | July 18, 2009 at 07:03 AM