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Wonderful post, Rosa, on two counts at least. First, yes habits are changing and there's opportunity there, but it's not likely to wear a big sign. Second, leaders do not wait. That's what leader is about: not waiting to decide.
Posted by: Wally Bock | June 10, 2009 at 05:05 AM
Thank you for your visit Wally and right you are: Waiting, wishing, and hoping are lousy strategies in business, and leaders create energy and action instead.
Posted by: Rosa Say | June 10, 2009 at 09:11 AM
Great post, so encouraging.
Leaders & Managers should always have "recession" thinking. Be creative (constantly) do it well, do it with quality, and always be sincere. So many corporates lost their "third place" experience so long ago, and the rest, as they say is history.
Posted by: connie | June 14, 2009 at 12:25 AM
Thank you Connie. We certainly are being challenged to be creative now, however you also mention something that is timeless - sincerity. We have a mantra in SLC that "warmth trumps quality every time" with customer impressions. Better still, a relationship develops where the quality will be assured too.
Posted by: Rosa Say | June 18, 2009 at 09:13 AM