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Rosa,
I liked to read this post. "Work ON your company and not just trapped withIN it." I fully support that, but sometimes you need someone to help you to set it into practice - just like you did with Ace. To ask the necessary questions, to help someone to find the right answers. That's what coaching is for, isn't it? (sorry for the simplifying question, but I am no expert) Just read an article in the German weekly newspaper "Die Zeit" about coaching, and what it does. I think, coaching should not only be for managers, but for "normal" staff, too.
Just my 2 cents,
Ulla
Posted by: Ulla | August 30, 2008 at 11:17 PM
You're spot on Ulla; coaching is about giving people help with finding answers, and in fact, if you give them an answer you are likely doing them a disservice, for the coach's answer may not suit the situation they are in. Arriving at an answer - good or bad - will stop the conversation, stop the collaboration, and so the coaching process is also very much one of knowing when to keep looking, and when to start taking action. Then coaching becomes about holding people accountable for those actions they planned to take, and helping them be thoughtful about the results.
In total coaching is a thinking well/doing well balancing act, and that is a process everyone needs. As for "normal staff" that is what (in my own coaching model) we get the managers to then do: They need to be the coaches for their staff. So when with me they are also learning the coaching process itself, so they may then work in a similar way with their staff, peers, bosses, and partnerships. Then too, they retain more of what they have learned when they re-teach it.
In the infancy of the coaching profession there was this stigma that coaching was only for "problem children," and that isn't true at all; we all need help at times - I have someone who coaches me too!
Posted by: Rosa Say | August 31, 2008 at 07:45 AM