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Let’s Talk Story

  • >>About the Site
    Talking Story is published by Ho‘ohana Publishing, champion of the Managing with Aloha workplace reinvention movement. This site is the one-stop-shop of the current writing of author Rosa Say (me:) Browsing welcomed too: Talk Story with us!
  • >>Buy the book
    Get your own copy of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business
  • >>ManagingWithAloha.com
    Links to Excerpts, Book Buzz, and additional articles.
  • >>Say Leadership Coaching
    There is nothing as much fun as Talking Story about the MWA reinvention of work in person! Get your boss to hire me :) Direct link to my presentation topics.

Because Life is so Rich

  • Say “Alaka‘i”
    I am now writing on management and leadership [Alaka‘i] for the online edition of “Hawai‘i’s Newspaper” The Honolulu Advertiser. Updates are posted each Tuesday, Thursday, and Sunday.
  • My Flickr Page
    Red Bottle Brush Gave myself a new camera for my birthday (LOVE this little gem) and wow! It is as if that little Fuji lens has finally put a pair of glasses on a part of my brain I was not using.
  • Follow me on Twitter
    Twitter_bird
  • Mana‘o on a Virtual Bookshelf
    And of course, what I will buy even before food: Books. My virtual bookshelf will point you to all my mini book studies and reviews.
  • Ho‘ohana Publishing
    Still looking for more?
    Love it! The link above will take you to my Coaching Article Index on SLC, my business site. If you are a productivity and lifehack person, you will love this one: MWA3P: Productivity and Working with Aloha.
  • Our sister site: Joyful Jubilant Learning
    Founded on ‘Ike loa the Hawaiian value of learning, JJL is home to our Ho‘ohana Community.


    Did you know you can get published at JJL too? Click over to learn how, and to read about the current learning focus there.

  • Support Talking Story as you Learn: Visit our SLC Store at Amazon.com

« Make Sunday your Day to Comment | Main | A charge for the Ho‘okipa Brigade: Social Graces »

Welcome to the Customer Service Carnivale!

Ferris Wheel at Navy Pier Chicago Copyright Maria Palma Welcome to the July 16, 2007 edition of customer service carnivale!  I'd like to thank Rosa for allowing me to host this edition here.  Such the hospitable woman she is - as always!  We've got some goodies today, so grab some cotton candy and let's go!

  • Jason Rakowski presents CRM Software posted at Learn Good Customer Service, saying, "CRM is a complete way to manage the relationship with your customers. Capture information surrounding customer interactions and integrate it with every customer-related function."

Customer Service Tips

  • Robyn McMaster presents Hospitality Stirs Serotonin posted at Brain Based Biz, saying, "Hospitality's a great way to be good to other business leaders. Most leaders say they're on a treadmill and time's precious."
  • Service Untitled presents Does Customer Service Come Naturally To You?, saying, "There are a lot of small web startups and companies out there where customer service seems to come naturally to them. They provide fairly good to amazing service quite consistently and have never really thought about customer service in much detail."

That concludes this edition!  It was a pleasure being your host once again, but remember that I'm always looking for other bloggers to host the carnival!  Also, thanks to all who participated!   Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.

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    Thanks for hosting the Carnivale! Great links!

    Great carnival, Rosa! Keep at it! :)

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