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Great story! Thanks for sharing such a human, warm, aloha-filled example with us! You definitely got into my head.
Posted by: Dan | November 11, 2006 at 03:47 AM
Thank you Dan. Meeting Dr. Chock was a defining moment for me, for this is certainly a lesson which has served me well through my management career. It has played out in similar ways with many different employees ... conversations I have long lost count with, but felt very good about ... my daughter is now 22!
Posted by: Rosa | November 11, 2006 at 12:30 PM
1-13-05. The date Rosa, that I underlined, "No matter what happens, you need to remember how much you love her at this moment, and never tell her that she is a bad person."
There isn't a shadow of doubt in my mind that you've exceeded the Doc's statement!
Posted by: dave | November 12, 2006 at 02:06 PM
Thank you Dave, thank you. Your comment was read at a time I needed to read it most, and your aloha is greatly appreciated.
Posted by: Rosa | November 12, 2006 at 05:51 PM
What wise words. Trying to remember patience, love and maturity when I'm filled with indignation is the true test of my skills as a manager. I hope that this story fills my mind the next time I'm about to get that look on my face or tone in my voice. It only takes a second to knock down the 3 weeks of foundation-laying we've been putting in place. Thanks for sharing the story.
Posted by: Chris Brown | December 19, 2006 at 02:26 AM
Aloha Chris, thank you for visiting Talking Story and sharing your comment. I think that all managers can very easily relate to your cautions. We learn many management skills, but before they can be used most effectively we need to cultivate habits of self-restraint and curb our impulsiveness!
Posted by: Rosa | December 19, 2006 at 08:09 AM