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NEW LINK: Ask “Why?” Five Times
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My students and consulting clients alike hear the "ask why five times speech" from me... this is such a great idea, since many people want to jump right to solutions. When I hear the phrases "we need" or "there's a lack of" I start the 5-why-routine. Great post, Rosa!
Posted by: Timothy Johnson | August 14, 2006 at 04:08 PM