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I think it's so true that managers underestimate their ability to lead - they are too focused on the perception of what "managing" is (i.e. too much "head") rather than using their human instinct to care and nurture (i.e. not enough "heart"). So simple to explain, but yet very difficult to get a management group to embrace and practice. That's why coaching and encouragement(especially your kind of coaching Rosa) is important. We have to make the time to do it - otherwise that joy among ALL our teammates will remain elusive. Thanks Rosa.

Thank you for your comment Starbucker. Just yesterday I conducted a class for 70 managers in which we talked about the Calling of Management, and why being a manager is a job we should only hold for the right reasons. At one point we came up with a word-association list for the Hawaiian value of Kuleana (responsibility), and specifically about the responsibility one holds when a manager. I was very proud of them and some of the things which were said. For instance,

“Within Kuleana, we will;
Accept our own responsibility for leadership.
Grant full authority to empower full accountability.
Delegate well and not thoughtlessly task-dump.
Look for more opportunity to give the gift of ownership.
Understand how delegating what is important respects a person’s intelligence.
Set the best possible example by honoring our own responsibilities.
Love our staff; for ultimately they are the ones we are responsible for.”

I see management as hope for a better future.

Love that - you should be proud. We should all share that hope. All the best.

I'm the publisher of Dennis Bakke's JOY AT WORK and I have enjoyed reading your comments. As you've discovered, it's a book to be read several times and digested. It's very encouraging to see other people out there with similar views. If you're interested in learning more, we have put a great deal of info online at www.dennisbakke.com.

Aloha Mark, thank you for sharing the link; there's some great writing in those Journal Archives of the site to be explored.

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