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Often it seems to me when a superior is talking with an employee the ''mistake'' he or she makes is they give off the vibe that they are in fact superior, which over time will cost the company dearly, try to start every conversation so each feels equal, in the beginning.....did you ever notice how some men especially seem to get along very easily with children while others rarely are even said hello to by children.....if you watch that man you will at some time see him on his knees on the floor talking to the child, and the child seems to be eating every word as if it were from another child, this is because when the man got down there on his knees he was no longer a big person to whom the child had no connection, he was instead on equal footing with the Child and thus accepted into his world, this principal, Applies almost all the time with almost everyone......... Bob

Thank you for sharing this Bob, for it is an excellent observation.

I think the open-minded, equal footing stance is one where the "superior" portrays that he/she can learn from the mistake as well, and that the event called the "mistake" is in fact a golden opportunity for shared learning - like the discovery through the eyes of a child.

We would all be well advised to consider how we can adopt this kind of open and equal demeanor in our interactions with others, for it comes up in many other scenarios as well. For instance between spouses, or between parent and teenager!

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