Ensuring dignity for staff is not difficult!

Thank you for your visit.

This page and site has been moved to TalkingStory.org

NEW LINK: Ensuring dignity for staff is not difficult!

Comments

[Yvonne DiVita]

Ah, Rosa, poor Sam. But, poor you and your children. One must ask...why did you stop at Wal-Mart? This is merely another true example (unlike the commercials which are orchestrated so carefully) of the true Wal-Mart attitude. Perhaps there is another store you might visit...next time. The more business we consumers give Wal-Mart, the more of the world they try to control.

My hats off to you and your rescue of Sam. And, we can hope that he moves on to a more pleasant working environment...with the memory that a customer in line took the time to reach out and offer him some help -- freely and openly, with -- no doubt -- a smile. Another demerit for Wal-Mart -- and a flower to you and your children. With an extra pat on the back for Sam.

(one wonders...were you steered to Wal-Mart that day to show Sam the goodness in people's hearts, when he clearly wasn't getting it from his co-workers? There is food for thought.)

[Rosa]

Aloha Yvonne, thank you for stopping by and sharing your thoughts.

Why did we choose Wal*Mart? Convenience on this particular day after some particularly tiresome travel, and as a whole I do admit to having mixed feelings about shopping with the retail giant. While their entry into our neighborhood did result in other unfortunate small business closures, today the fact remains that they have become a community fixture and many here depend on them for employment - so I want to see them get better as an employer who learns to manage with aloha, and makes more significant contributions to the community that supports them.

They aren't going away, and so we need to hold them to a higher standard.

I also chose to share this story on my blog because this doesn't only happen at Wal*Mart: situations such as these escape the notice of managers everywhere in many different work environments daily. We need to get better at watching for them, and more than that, being proactive so that they never occur. Sam should have been given better training and better tools (his cash bank was very insufficient - so obvious since he himself was in line for relief, and such an easy fix!) and he deserved to be treated with much more respect by his own peers.

I do like your final thought, that perhaps we were steered to Wal*Mart that day for a good reason. I'm hoping Talking Story helps spread the awareness that managers matter big time, and we need to get it in gear.

We can all make a difference :) Rosa