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I think the flip side to this young woman's apprehension is the young person who is direct, honest and right to the point. Some managers morph into the defensive when approached in such a manner. More and more younger people today have either no knowledge or time for diplomacy / politics. As an older generation of management, we must not be so sensitive to such directness and deal with the situation at hand.
From where I can see, the Daily Five Minutes is a perfect solution as Rosa states.
Posted by: Dave | April 18, 2005 at 09:25 AM
I heard someone give a talk once on the 360 degree leader; that we don't just lead down (people who report to us), but also up (our managers and bosses), around (our peers), and within (ourselves). I thought that was a helpful concept, and liked very much the way you coached this young lady in the fine art of leading up.
Posted by: Rob M | April 20, 2005 at 04:00 AM
Aloha Dave and Rob,
Thank you for adding your perspectives to this, for you both had good insights to share with us.
Isn’t it funny (and a bit sad) how something that should be so easy and natural - talking with the person you work with - actually takes such thought and effort?
Rosa
Posted by: Rosa | April 20, 2005 at 11:42 AM