Don’t let Reinvention intimidate you.

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Comments

[K. Todd Storch]

Thank you, thank you, thank you! We need more of this type of "voice" in business today!

I look forward to hearing more about the types of things you are doing at your company and the incremental outcomes of success.

Todd

[Dave]

Aloha Rosa,

I have this friend, lets call him Bob. Bob works for a national company that has around one-hundred locations throughout the USA. At his location, Bob answers to a general manager. On more than one occasion this gm has clenched his fists, scrunched his face and declared to no one in particular (but making sure plenty are around)...how much he hates change.

The gm answers to a regional vp who answers to two or three more people before getting to the president. This lap-dog crowd dances to the hypnotic hysteria of Wall Street flute players. Consequently the gm is in heaven, for the corporate lap-dogs have taken their eye off the ball and blindly stare at the scoreboard in centerfield - the one that pulsates their name in harmony with the flute players from Mars.

Oh, the corporate lap-dogs realize change is necessary. So they fiddle with the corporate logo or they change a national vendor or they suddlenly get the desire to become warm, fuzzy and ethical - right about the time the Sarbanes-Oxley train pulls into town. This means nothing to Bob. Bob knows change must come at the company's point of delivery - where customer meets employee.

Maybe Bob has chosen the wrong job. Problem is, while most of his industry doesn't have to answer to Wall Street, they still refuse (or do not possess the competency) to address the true point of delivery.

So Bob can have it all going. He knows his strengths, he always tries to do the right thing and he is connected with his personal values. Heck, Bob even told me something must be wrong with him - because that is what the gurus tell him. They say when one believes the problem lies outside of their selves, it is best to introspect because the problem must really lie within.

Actually, I have directed Bob towards The 8th Habit, because I believe it addresses this very problem. Problem is Bob says a lot of these authors live in a fairy tale world. They are not out there living the agonizing career life that he is.

I don't know Rosa. What about Bob?

[Rosa]

Dear Readers,
For my answer to Dave's question, please go to the post 2 away from this one, titled "Working within your circle of influence."
Here's a quick link:
http://rosasay.typepad.com/talkingstory/2005/03/working_within_.html
Mahalo nui,
Rosa