Speaking Engagements
Your intentions can be a powerfully creative force to be reckoned with, so let’s banish whatever is in your way.”
Rosa Say was born and raised in Hawai‘i. She attended St. Anthony and Punahou schools, and she is a graduate of the School of Travel Industry Management at the University of Hawai‘i at Mānoa. She currently lives on the Big Island of Hawai‘i with her ‘Ohana (Family).
During her 24-year career in Hawai‘i’s hospitality industry, Rosa worked within the ranks of managers and leaders for Regent Hotels, Hyatt, Hilton, Sheraton, and The Ritz-Carlton Hotel Company. She has served as a manager and leader on the opening teams of eight different hotel resorts in the Hawaiian Islands.
When telling her story, Rosa explains that she chose the hotel business because of the wealth of different disciplines one can learn while working for just one employer: Resort operations can include hotel lodging and residential management, food and beverage, banquets and convention services, retail and commercial management, accounting and finance, landscape and golf course maintenance, conservation and natural resources, recreational sports and the spa industry. These name just a few of the learning opportunities Rosa pursued. The stories she tells of her experiences enliven and enrich her speaking presentations.
For her eighth and final resort opening, Rosa set her sights on learning more about land development in Hawai‘i, and she joined the operational team of the Hualalai Development Company, then owner, developer, and operator of the Hualalai Resort at historic Ka‘ūpūlehu, a 540-unit residential resort community on the Big Island’s Kohala Coast. The project included ownership and design of The Four Seasons Resort, Hualalai, now widely recognized as the jewel of that hotel chain. When she left Hualalai in July of 2003 Rosa was serving as vice president of operations.
Today Rosa runs her own company, as founder and head coach of Say Leadership Coaching, a business dedicated to bringing nobility to the art of management and to mentoring the next generation of managers and leaders in Hawai‘i.
Rosa is a published author, and her book Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business is thought of as the definitive classic in Hawai‘i businesses within both the public sector and private industry. Today, social entrepreneurs and those who call themselves the “new non-profiteers” are finding that Managing with Aloha gives them a business-savvy posture of optimism and confidence as well, and Rosa is in high demand as a business coach and mentor.
Rosa devotes her current writing efforts to the publishing arm of her company: She is a Boomer reinventing herself by example for her generation. As the managing editor of Joyful Jubilant Learning, Rosa thrills to the learning of today's exciting advances with web-based communications. She is a vocal advocate of global, digital, virtual collaboration and of social media. She writes a monthly newsletter for business leaders called Ho‘ohana ‘Ōlelo and she publishes Managing with Aloha Coaching, a site that serves as the online discussion pages of Say Leadership Coaching, open to all who are students and practitioners of the Managing with Aloha business philosophy.
Presentations
Rosa loves to speak to people who want to change the world of work as we know it, making work a more meaningful, rewarding, and fulfilling endeavor for us all. Aloha is her constant message, and she speaks of it passionately.
These have been her most requested presentations. We are happy to provide you with a write-up for each of these topics which can also be used for your Program Communiqués: Here is a sample on MWA for TODAY, the first topic listed.
- Managing with Aloha for TODAY: A Posture of Optimism and Confidence
- Management versus Leadership: The profound and important differences and why you need them both. More importantly, how the Role of the Manager must change
- Whatever happened to Customer Service? Transform your business reputation with Aloha, Sense of Place, and the Art of Ho‘okipa
- The Hawaiian Model of Teamwork: the Lesson of the Six Seats. Diversity never looked so appealing!
- The Reinvention of Human Resources in Business; What are you waiting for?
- Employees or Business Partners? The radical and extremely savvy business model of the ‘Ohana in Business: You no longer can afford not to learn about it
- Bottom-Line Aloha and the Art of the Sale; “warm and fuzzy” just got wildly profitable!
- The Entrepreneurial Mindset: What the small guys are teaching big business, and why financial literacy must be brought to every single person in your company
“We invited Rosa Say to speak to our Kohala Coast Meeting for all HR Directors. Her passion and insight on leaders managing in Hawaii really hit home for us. Her real life examples gave us an opportunity to relate it back to our own workplaces, and clearly understand where we need to focus on at the leadership level if we are to bring aloha to our organizations successfully.”
The Fairmont Orchid at Mauna Lani
Some food for thought: How to Capture an Expert’s Value: 12 Tips.
For more speaking topics, visit Rosa’s Coaching Article Index.
Email us for a personal phone call on Rosa's speaking engagements.
